Frequently Asked Questions

H.B.S. Rent a Car Sri Lanka (Pvt) Ltd is a government-registered, legally incorporated car rental agency providing 100% genuine commercial insurance, transparent pricing, 24/7 airport pickup at Bandaranaike International Airport (BIA), driving permit assistance, and island-wide breakdown support.

Yes. Foreign visitors require a valid national driving license plus an International Driving Permit (IDP) or a temporary driving endorsement from the Automobile Association of Ceylon (AAC). H.B.S Rent a Car assists with obtaining local AAC permit endorsements prior to your flight.

Yes, self-drive rentals without a driver are available across Sri Lanka with H.B.S Rent a Car. We offer compact cars, sedans, SUVs, and 4x4 vehicles with 100 km per day included, an optional unlimited-kilometre add-on on selected vehicles, and full commercial insurance.

H.B.S Rent a Car provides 24/7 airport terminal handover at Bandaranaike International Airport (BIA). Our representative meets you directly at the arrivals hall with your reserved vehicle.

For steep mountain inclines, sharp hairpin turns, and tea estate roads in Nuwara Eliya, Kandy, and Ella, crossover SUVs (such as Honda Vezel or Toyota C-HR) or full 4x4 SUVs (such as Toyota Prado) are recommended for superior ground clearance and hill climb power.

Yes, H.B.S Rent a Car offers specialized long-term and monthly vehicle rental packages with discounted daily rates (up to 15%), free routine servicing, and immediate replacement vehicle guarantees for expatriates and extended tourists.

All H.B.S Rent a Car vehicles come with full commercial rent-a-car insurance cover and 24/7 island-wide roadside assistance.

You will need your Passport/National ID, a Valid Driving License, an International Driving Permit (IDP) or Sri Lankan endorsement, and a credit card or cash deposit.

Basic commercial insurance, vehicle hire, and a specified daily mileage (100 km per day; an unlimited-kilometre add-on is offered on some vehicles). Optional extras like baby seats or extra drivers can be added upon booking.

We provide 24/7 islandwide roadside assistance. If the issue cannot be resolved on the spot, an immediate replacement vehicle is dispatched to keep your journey on schedule.

Yes, HBS Rent a Car offers flexible one-way rental pickups and drops across major Sri Lankan tourist and commercial centers.

Yes, all our chauffeurs are fluent in English, experienced with international tourists, and possess intimate knowledge of Sri Lankan routes, heritage sites, and wildlife parks.